DIZZY DAY CLINICS has been operating throughout the pandemic and will continue to employ all the necessary COVID cleaning procedures to provide a safe environment for our patients and staff.

Our team are all double vaccinated and we strongly encourage all patients who attend the clinic to be double vaccinated or at least have their second vaccine booked in, or proof of a Medicare certified exemption.

Please have your vaccination certificate connected to your Service Victoria app check-in to show our staff when you arrive for your appointment.


Patients who cannot prove they hold a vaccination certificate:

  • Will be asked to wear a KN95 mask (which they will need to purchase from the clinic), and the treating Physiotherapist will also wear a KN95 mask, face screen and gloves.
  • We can certainly provide a telehealth consultation to anyone who would prefer not to come into the clinic at this time.

All patients:

  • Stay away if you have symptoms, have tested positive, are waiting for a test result, or have been in contact with a known or suspected covid carrier.
  • Accept our suggestion of a telehealth appointment, if you do not need to come in to the clinic.
  • Wear a mask at all times
  • Sanitise your hands when you enter the clinic
  • Fill out the COVID 19 screening questionnaire (using the sanitised pens provided)
  • Respect our distancing measures and follow the instructions of our physiotherapists
  • If you are accompanying a patient we prefer that you stay outside if possible

What we are doing:

  • Temperature checking all patients and visitors before entering the treatment area
  • Wearing a mask at all times and gloves/protective visor when required
  • Using hand santiser frequently
  • Wiping down equipment and changing linen between patients
  • Maintaining distancing measures (which sometimes means we have to talk a bit louder...)
  • Adjusting our work roster so that we have less physiotherapists and patients in the clinic at one time


NOTE: If you are suffering from severe or urgent dizziness symptoms, such as BPPV, please call us even if you have had coronavirus symptoms or contact.  We may still be able to help you, or direct you to a suitable emergency service.